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  • #16
    Re: No Leccy Bill For 2 years


    Morning peeps..... Well after sending numerous emails and receiving nada except more threats to enter and how much I was getting in charges I joined Twitter

    I posted on their twitter feed asking why they didn't adhere to the regulations and I got a reply ( shock horror) he said he would sort it!!!!

    Saturday he messaged me saying that they were writing over £1000 off and my bill was now £800 Now to me thats a RESULT

    I is one happy bunny

    Many Many thanks for the input on here and the links

    Comment

    • #17
      Re: No Leccy Bill For 2 years

      Well done Chezzie, I'm so pleased for you, I do love good news on AAD

      Best wishes
      IF
      "If wishes were horses, beggars would ride"

      Comment

      • #18
        Re: No Leccy Bill For 2 years

        Drinks on you then ?xxx
        if you do it today and you like it you can always do it again tomorrow

        I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

        If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

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        • #19
          Re: No Leccy Bill For 2 years

          That's brilliant Chezzie Well done on thinking to name and shame them on Twitter
          Let your smile change the world but don't let the world change your smile

          I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

          If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

          Comment

          • #20
            Re: No Leccy Bill For 2 years

            Right I have had a bill drop through the mail box today for over £2000.00. It shows my payment history which was £75.00 odd per month up until April 2014, this was to pay off arrears and they were supposed to bill me quartlrly which they never did, not sure when the last actual bill was rec'd. I did speak to them once and the lady on the phone couldn't understand why bills weren't coming through. They've also read the meter several times.

            This latest bill states:-
            2 feb 13 (read) > Dec30 (est) 13 £1000.00

            31 dec 13 (est) > 02 jan (est) 14 £12.00 ....why !!!!!

            3 jan 14 > (est) > 04 aug 15 (read) £1800.00

            So they haven't made any mention of previous meter readings

            So the toatl with standing charges, vat etc is £3050 odd

            They have added a credit for a goodwill payment of over £950.00 which leaves the bill of over £2000.00

            My question is do I have to pay that amount of should I only pay the last year Aug 2014 > Aug 2015 which going by there 19 month amount (jan 14 > aug 15) of £1800.00 would be more like £1100.00 for a 12 month period.

            I'm assumiong the goodwill figure is because they know they have mucked up so am hoping I will pay what they are asking for.

            Advice appreciated please

            Comment

            • #21
              Re: No Leccy Bill For 2 years

              They want payment 4th Sept by the way, so not long to dispute it given to me bearing in mind the bank holiday

              Comment

              • #22
                Re: No Leccy Bill For 2 years

                I'll flag this up for you looking forward as I don't know the answer.
                Let your smile change the world but don't let the world change your smile

                I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

                Comment

                • #23
                  Re: No Leccy Bill For 2 years

                  I have no Idea but we will try and see if anyone else has xx
                  I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                  If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

                  Comment

                  • #24
                    Re: No Leccy Bill For 2 years

                    They can only bill you back as far as 12 months depending on whether they have billed you or not.

                    See attached info from Ofgem

                    back-billing-leaflet-2012_0.pdf
                    "I fear all we have done is to awaken a sleeping giant and fill him with a terrible resolve."

                    The consumer is that sleeping giant.!!


                    I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                    If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

                    Comment

                    • #25
                      Re: No Leccy Bill For 2 years

                      Thanks everyone.

                      Complaint sent via email we shall now await the outcome.

                      Comment

                      • #26
                        Re: No Leccy Bill For 2 years

                        Update,

                        Having complained I got a response from them and after some negotiation am happy at the outcome which is paying for the last 12 months only which is spread over 24 months :-)

                        Comment

                        • #27
                          Re: No Leccy Bill For 2 years

                          nice result x
                          I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                          If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

                          Comment

                          • #28
                            Re: No Leccy Bill For 2 years

                            Well done xx
                            if you do it today and you like it you can always do it again tomorrow

                            I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                            If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

                            Comment

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