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FOS Woes and PPI

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  • #16
    Re: FOS Woes and PPI

    Originally posted by nattie View Post
    What Di would do is to email them and harrass them for that info

    LOL yeah you can say that again!
    Its the only way to get something done.

    I would never had done that a few years ago, and for not doing so didn't get anywhere, and understand there are lots that will do this just to get them moving. I take it to the CEO level but do give the Customer Care team a chance first, if I'm not happy with what they say, and they don't come back to resolve it, then its an email to the CEO plus its copied to the Customer Care team as well.
    Last edited by di30; 27 June 2011, 10:10.

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